FAQS
Situated within the sumptuous confines of the Vichy Célestins in Bouznika, Morocco, the Timelapse Festival emerges as an experience where the ordinary rules of time cease to exist. It is a realm where the hands of the clock are gently untethered, and where moments stretch into infinity, painted with the vibrant hues of mesmerizing soundscapes and unforgettable encounters.
Journey with us through the grand halls and sweeping grounds of this luxurious hotel, past timeless architectural masterpieces, beside the echoing remnants of stories untold. As we venture further into the heart of the festival, the drone of the everyday world slowly dissolves into the rhythm of music.
Prepare to encounter a stunning constellation of personalities, a celestial gathering of over 55 artists, the brightest stars of the electronic music cosmos, along with an electrifying swarm of emerging local talents. Dance to the harmonious symphony of unparalleled beats, indulge in a culinary adventure that teases your taste buds with its exotic flavors, and find camaraderie amongst fellow time travelers, each bearing their unique stories, waiting to be interwoven with yours.
And when the hour comes to return to the mundane, we will all carry with us a shared secret...
Those who remain on the outside will never fully comprehend...
Due to the intimately curated nature of the festival, early reservations are strongly recommended.
Can you provide the specifics of Timelapse's date and location?
Timelapse Festival will be held at the Vichy Célestins in Bouznika, Morocco from 19-21 April 2024.
What are the operational hours of the festival?
Opening Party / 19 April
6pm - 6am
(3 Stages)Saturday / 20 April
6pm - 6am
(3 Stages)Sunday / 21 April
6pm - 6am
(3 Stages)What is the age restriction for festival participation?
To attend the Timelapse festival, individuals must be at least 18 years old before the festival begins. A valid government-issued identification will be necessary for entry.
Is it possible to secure my tickets, then arrange for accommodations at a later date?
Is it possible to secure my tickets, then arrange for accommodations at a later date? Accommodation packages are available for purchase, these packages grant you a General Access pass accordingly for the period of your stay, without any additional fees. Just sign in to the tickets platform and choose your preferred hotel package.
We're planning to attend as a group. Are there any available group discounts?
Limited quantities of group packages are available during the campaign period. Stay updated by following us on Instagram and signing up for our newsletter at the bottom of the page to be among the first to receive notifications when they become available.
What's the process for using my ticket to gain entry into the festival?
To obtain your wristband, please present your ticket (either on your mobile device or printed out) at the festival entrance box office. It is essential to provide a government-issued photo identification that matches the name on the ticket(s). In the case of multiple tickets purchased under your name, your entire group must accompany you to receive their respective wristbands. Please note that individual wristbands will not be distributed separately.
Is it possible to cancel my ticket and receive a refund?
Please note that all purchases are considered final. We regret to inform you that refunds cannot be provided for any individual reasons or circumstances, as per the Sales Terms & Conditions.
Can I buy a ticket from someone else?
It is of utmost importance to keep in mind that tickets for Timelapse can only be acquired through our official partner, Ticket.ma. Any tickets purchased from alternative sources are highly likely to be counterfeit. We strongly advise against purchasing tickets directly from individuals on social media, as we anticipate an increase in fraudulent activity targeting our show in 2024.
Should you have any concerns or suspicions regarding ticket authenticity, kindly reach out to our customer service team at info@timelapsefest.ma. Your peace of mind is our priority, and we are here to address any queries or issues you may have.What's the best way to reach the venue?
Our shuttle, train or by car.
Do I require a visa for traveling to Morocco?
For visitors staying in Morocco for less than 90 days, no visa is required if you are from any of the following countries: Algeria, Andorra, Argentina, Australia, Austria, Bahrain, Belgium, Brazil, Bulgaria, Canada, Chile, Republic of Congo, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain, Greece, Guinea (Conakry), Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Ivory Coast, Japan, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Mali, Malta, Mexico, Monaco, Netherlands, New Zealand, Niger, Norway, Oman, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Romania, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Tunisia, Turkey, United Arab Emirates, United States of America, and Venezuela.
If your country of citizenship is not included in the above list, please visit the Moroccan Consulate website for detailed instructions on how to apply for a visa.
Is Morocco considered a secure destination for international travelers?
Morocco is a safe tourist destination, largely supported by its tourism-driven economy. Safety measures include registered tour guides and tourist police in key cities. The country enjoys political stability and a peaceful democratic reform process.
What is the duration of the stay at Vichy? Can I extend my stay?
Please note that overnight stays are sold on ticket.ma and include general access to the festival for the purchased duration. If you wish to extend your stay, you need to make a reservation directly with the hotel.
Is the festival ticket incorporated in the price for the Vichy Hotel?
Hotel prices do include GA (General Access) entry to the festival for the days of your stay. Backstage passes must be purchased separately.
Am I obliged to make my Vichy hotel booking via Timelapse?
Exclusive accommodations can only be booked through our official partner, Ticket.ma. We take pride in offering you a seamless experience, ensuring that you have access to the best options available. So rest assured, you can only secure your accommodations through our trusted channel. If you wish to extend your stay, you need to make a reservation directly with the hotel.
I have a query about the room I have booked, do I need to contact the hotel directly?
For any inquiries regarding your accommodation, simply send an email to reservation.bouznika@theviewhotels.com or call +212 (0)5 29 04 11 11.
Your comfort and satisfaction are our top priorities, so don't hesitate to contact us with any questions you may have. We're here to make your experience truly exceptional!
Will there be a parking spot in the hotel? Is it free of charge?
Yes, the Vichy Célestins provides ample parking for guests. However, spaces can fill up quickly, especially during the festival, so we encourage early arrival. Please note that parking is not subject to charges.
What is a Cashless system?
A Cashless system is a payment method that allows you to make your purchases during the whole festival period in a secure, fast and cash free way, only using your wristband.
Cash can not be used for any type of purchase during the 3 days of the festival.
How can I load money into my Cashless wristband?
Cash and credit/debit cards are valid payment instruments to top-up your cashless bracelet at the cashless banks. The minimum first top-up amount is 200 MAD, and 100 MAD for the upcoming ones. The maximum top-up is 3000 MAD.
Can I add balance online?
You can top-up your bracelet only at our designated top-up stations at the festival grounds. with CHARGE terminals (Cashless banks) . Online service is unavailable.
What to do if I still have balance after the festival ends?
A refund can be requested for the remaining balance within 5 days of the end of the festival. Eligible minimum balance for refund is 100 MAD. *20 MAD refund fees apply.
Welcome to the realm of the Timelapse Festival, a vibrant, inclusive enclave where music lovers across the globe converge for an extraordinary shared experience. We wholeheartedly embrace people of all races, genders, and orientations, asking only that you bring a spirit of positivity and camaraderie.
As we prepare to embark on this timeless journey together, we kindly ask that you peruse these fundamental festival principles:
Inclusivity First:
Timelapse is a sanctuary where self-expression is not just allowed, it's celebrated. Dress as you please, love who you desire, and be your authentic self. We promote an environment of respect and understanding. Let's celebrate our shared humanity and the joy of music together.
Keep an Open Mind:
Immerse yourself in the eclectic spectrum of talents at Timelapse. From international sensations to local talents awaiting discovery, every act is chosen with purpose and care. Even if an unfamiliar name appears in a prime slot, trust our curatorial wisdom. Your new favorite artist might just be a beat away.
Stay in the Moment:
Timelapse offers a break from the regular humdrum of life. Make the most of this escape. On the dance floor, resist the pull of the digital world. Connect with the people around you, let your body move to the rhythm, and fully embrace the experience.
Honor Our Hosts:
Our hosts are warm and welcoming. In return, let's show respect by keeping noise levels down outside the festival grounds and leaving our surroundings as pristine as we found them.
Cherish the Environment:
Treasure the stunning beauty of our setting and help us maintain it. The fusion of breathtaking beaches and captivating music is a privilege. Make sustainability a part of your festival fun. Discard waste responsibly, reuse plastic materials from local vendors, help clean up the beaches, and let's together preserve the beauty of this place.
Use of Illegal Substances:
We kindly remind you that the use of illegal substances is strictly prohibited at Timelapse Festival. We operate a zero-tolerance policy in relation to the use, possession, or supply of illegal substances. Those found violating these rules will be removed from the festival and may face legal consequences.
Remember, your safety is our top priority. If you, or someone around you, feels unwell, please seek help from our medical staff or Time Gardiens Brigade immediately. They are there to help you, no matter the circumstances.
Policy regarding prohibited items
What is the festival's policy regarding prohibited items?
Timelapse Festival values its atmosphere and safety. Therefore, several items are strictly forbidden from being brought into the festival venue. These include, but are not limited to:
Weapons of any kind
Illegal substances
Glass bottles or containers
Fireworks or explosives
Professional recording devices
Pets (service animals are allowed with appropriate certification)
Large umbrellas or tents
Coolers or picnic baskets
Laser pointers
Please note, all bags and persons are subject to search upon entry to the festival grounds.
Accessibility
What is the festival's policy regarding accessibility?
Timelapse Festival aims to be as inclusive and accessible as possible. We provide facilities for individuals with mobility limitations or other special needs. Please contact our team at accessibility@timelapsefest.ma for further information or specific requests.
Food options
What food options are available on-site?
We're thrilled to present a variety of food and beverage options at Timelapse Festival, featuring cuisines that cater to various dietary preferences and restrictions. However, please note that outside food and drink are not permitted within the festival grounds.
Transportation options
What are the transportation options to and from the festival?
Festival-goers are able to use public transportation, taxis, or rideshares to reach the festival venue.
Security measures
What are the security measures in place?
The safety of our attendees is our highest priority at Timelapse Festival. We have numerous security measures in place, including a strong security presence throughout the venue, surveillance systems, well-lit paths, and clearly marked emergency exits. Additionally, our Time Guardians Brigade is always on hand to address any immediate concerns or incidents. We are committed to ensuring that everyone has a fun and safe festival experience.